Archives, Libraries and Museums - Information Work Management in Cultural Heritage Sector

The issue of organising information in a functioning manner concerns equally the individuals, organisations and entire domains of knowledge. To be successful, an organisation needs to provide its members with precise information at the right moment to complete the right assignment. The problem is not to point out who is the available person, or what is the available information or what is the assignment. The problem is to make them all converge in a productive manner. The present study is an investigation of work, information work and its management by organising knowledge. The study is a follow-up and augmentation of the author's doctoral research project, which focussed on developing a viable method for systemising and structuring information work in organisations and bridging the human information work and the infrastructural systems of organising knowledge and information. The issue was studied in the context of archaeological information work with an aim of explicating how a virtual reality system might benefit archaeological work as an information infrastructure. The study established an approach referred to as information work analysis, to peruse human work and information work in context. The attained understanding was applied to an explication of the convergence between information work practises and the characteristics of knowledge infrastructures.

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